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Privacy Policy

Last updated: 04/09/2025

Protecting your personal data is paramount. This Privacy Policy explains how I collect, use and safeguard your data during our communication and when providing services such as WordPress security, malware cleanup, WordPress configuration, and server installation/management (WHM/cPanel, Plesk).


1. Data Controller

The controller of your data is: Lazaros Chalkidis.
For any data-related matter, contact info[@]chalkidis.net.


2. What data I collect

Contact details (name, email, phone - optional).
- Information you provide in your message (project/problem description).
- Technical details you may share for diagnosis (e.g., site URL, logs, WordPress/Plugin/Theme versions).


3. Purposes of processing

Responding to your requests and delivering the requested services.
- Diagnosing and resolving technical issues, malware cleanup, WordPress hardening.
- Server installation/management and technical support.


4. Legal basis

Contract performance / pre contractual steps (when you request a quote/service).
- Legitimate interest (system security, abuse prevention).
- Consent (where required e.g., for optional extra information you provide).


5. Data retention

Data are retained only for as long as needed to complete the communication/project and for a reasonable period for technical documentation. They are then securely deleted, unless longer retention is required by law.


6. Security

Appropriate technical and organisational measures are in place to protect data against unauthorised access, alteration or loss. Information you provide is used solely for the stated purpose.


7. Disclosure to third parties

Your personal data are not sold or shared with third parties, unless required by law or technically necessary to perform the service (e.g., cooperating with your chosen hosting provider). In all cases, GDPR requirements are observed.


8. International transfers

No international transfers outside the EU/EEA are made without appropriate safeguards (e.g., SCCs).


9. Your rights (GDPR)

Access to your data.
- Rectification or erasure of personal data.
- Restriction of or objection to processing.
- Data portability.
- Withdrawal of consent (where processing is based on consent).


To exercise your rights, contact info[@]chalkidis.net. I aim to respond within 30 days.


10. Cookies

The website may only have necessary cookies for technical operating reasons.
No advertising or statistical cookies are used without prior information/consent.


11. Changes to this Policy

This Policy may be updated periodically for compliance or practice improvements.
The "Last updated" date will change accordingly.


12. Contact

For questions regarding this Privacy Policy or data processing, email info[@]chalkidis.net.

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